East African Portland Cement 2009 AGM
The 2009 East African Portland Cement Company (EAPC) annual general meeting (AGM) was held at the company sports club in Athi River on November 19. Company is the second largest cement producer in the country, but one of the smallest shareholding bases at just 996 shareholders. One of its largest shareholders is rival cement company Lafarge who were evicted from the board of Athi River mining,

KenCall CEO talks on Customer Service in Kenya
Nicholas Nesbitt is the Founder and CEO of KenCall, the first and most successful of Kenya’s business process outsourcing (BPO) and contact centre services providers. We had a chat about customer service in Kenya, why it’s so lacking, the cost of providing customer service to corporates and the consequences for corporates who do not engage with their customersexcerptsAs someone who has lived and

Paying investor dividends by mobile phone - Part II
Paying investor dividends by mobile phone - Part IIOn Saturday I got my dividend payment from small investment in shares of Safaricom which is Kenya’s’ leading mobile phone company.As expected this dividend payment was by mobile phone transfer using safaricom's M-pesa (actualy Vodafone - UK). Notification was in two parts, first a few days ago that the registration was successful, and then on

NSE Portfolio November 2009
Equity market stalled since last quarterly review in August 2009 , as bond activity goes full steamThe stableDiamond TrustKenya AirwaysKCB Bank GroupSafaricomScangroupStanbic (Uganda)Review:Best performer: Stanbic (Uganda) is up 17% this quarter, then Safaricom up 7% Worst performer Scangroup down 6% then Diamond Trust down 5%In: noneOut: noneIncrease: noneDecrease: noneUnexpected gains/losses:

CBK Profits II
Reading the tea leaves at Central BankThe Central Bank of Kenya (CBK) FY 2009 (PDF) results are out and, compared to last year, it’s a different story. Banking on other Income: CBK is another institution that has had other income yield great returns. While net interest income was down from 10.3 to 8.4 billion, and commission income on treasury bills and bonds was flat at 3 billion (investors