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Cisco Collaboration Blog · 9h ago

Getting a Video-first Meeting Experience Today with WebEx

Online meetings should be a video-first experience. Enhanced features in WebEx are designed to make video conferencing that much closer to interacting and collaborating in the same room.
Cisco Collaboration Blog · 9h ago

Cisco Collaborates on Phones with American Council of the Blind

Cisco IP Phone 8800 Series has built-in text-to-speech functionality for blind and visually impaired people.
Cisco Collaboration Blog · 5d ago

Enterprise Connect, Day 3: Let’s Talk about Contact Center

Teamwork is absolutely important, but even if you come up with the best product or service on the planet, it’s your customers who can make or break your business. So, let’s talk about contac...
Cisco Collaboration Blog · 6d ago

Enterprise Connect, Day 2: Making Teamwork Work

If you ask him, Jonathan Rosenberg will tell you that collaboration is exciting again. Not just because of technology, but changes in the way people work. As he explains it, “today’s challen...
Cisco Collaboration Blog · 1w ago

Enterprise Connect, Day 1: Did They Say Team Collaboration?

Let’s get this thing started. To answer the question in the headline, “yes.” A thousand times yes. Maybe more. I spent my day in panels related to team collaboration. Here’s what I heard (pl...
Cisco Collaboration Blog · 1W ago

Bold Sound for Open Workspaces: Cisco Headsets

Cisco introduces a new professional range of headsets for Cisco IP phones and soft clients that are ideal for people who work side by side in contact centers and open spaces.
Cisco Collaboration Blog · 2W ago

Small Business Phone System Enables Big Results for Texas Insurance Agency

Senior Security Benefits Inc. replaced its out-of-date phones with Cisco Business Edition 4000, a simple, cloud-managed IP phone system designed for smaller businesses.
Cisco Collaboration Blog · 2W ago

Safer Productivity Behind the Wheel with WebEx and Ford

Ford and Cisco deliver a new integration with Ford SYNC® AppLink™. With it, WebEx users can safely join and participate in meetings from vehicles without touching or looking at their phones.
Cisco Collaboration Blog · 1M ago

Artificial Intelligence in Customer Care

Workflow applications are ripe for disruption with the advent of artificial intelligence (AI). Here are three areas where AI will transform the world of customer care.
Cisco Collaboration Blog · 1M ago

Cisco Named a 2018 Gartner Peer Insights Customers’ Choice for Meeting Solutions

Cisco earns 2018 Customers' Choice honor based on high ratings for WebEx and Cisco Spark.