Customer Service vs Social CRM

It's Easy As: Orcon

Customer Retention by Fear

Windows 7 – Fast, Light, Fun
So I’ve loved and used Windows XP for years. Mac’s are far to right brain for me and rather unintuitive but that’s a whole another debate. I chose to skip Windows Vista and now we have Windows 7, a supposedly slick new Operating System combining the best of XP and Vista. Before I purchased Windows 7 I downloaded The Windows 7 Upgrade Adviser and tested [...]

A Sunday on the rooftop
On Labour Weekend Sunday I tagged along to a party at Honey Bar and Lunch at the Drake.

Fish n Chip Tweet-up
There was a tweet out; @justinflitter Fish&Chips on One Tree Hill tonight! Meeting behind Stardome thing, BYO f&c & friends/family @ 6.30… come! So I decided to take along a few toys. Here’s some of the action. Thanks to Andrew Hales @ahalesphoto for the great work

Oh to be a kid again
Sylvia park fun zone. Packed as usual. Looked like awesome fun. The kids in the plastic balls managed to keep dry while running like mice in a wheel While I detest huge malls like Sylvia Park, especially in the weekend, getting shopping done efficiently is what they are great for, as long as you know what you want. You’re [...]

Your Brand’s Aura
Your Social Media Community is valuable. Its not just a broadcast medium to tell the world what you’re up to, its a mechanism for social engagement. It’s a tool to build an aura around your business For brands and businesses yearning for lower new customer acquisition costs and more repeat business an active social community is a powerful [...]