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Ethical F&I Department · 8M ago

Objection Handling: How to Handle the "I'll Think it Over Objection"

Even though this is an F&I blog, the techniques in this close are VERY GOOD GUIDANCE for anyone selling cars for a living. Whether you are a rookie or a veteran, I highly recommend taking 9 minutes to go through this clip with Mark and re-apply these tried and proven sales tactics. Maybe send the cl
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Ethical F&I Department · 10M ago

FTC Announces $1.8 Million Settlement for Violation of Fair Credit Reporting Act

Hmmmmm.... here is another example that the credit bureaus will continue to violate Federal Law and lose a few million ... while raking in hundreds of millions of dollars per year --- by selling YOUR credit report to whoever wants to pay them for it.Read the article here: http://www.privacyandsecuri
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Ethical F&I Department · 11M ago

Dealer Practices to be Scrutinized by the FTC and CFPB

“Bottom-Feeders” to Be the First Scrutinized...By: Thomas HudsonWhen you are a lawyer, it seems that all your friends insist on telling you every lawyer joke they hear. One of my favorite recent ones: “What’s the difference between a lawyer and a carp?” The answer, after my obligatory “I give up” wa
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Ethical F&I Department · 1Y ago

Compare Spending Habits With Your Peers

This is a neat website that allows you to compare spending habits with your peers in the same geography. Very cool engine at http://www.Bundle.comMan, I am bored. This probably should have gone out on Twitter. If anyone wants to follow my tweets, Auto Finance Insider is located at Twitter.com/financ
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Ethical F&I Department · 1Y ago

Former Automotive F&I Manager and Wife Face ID Theft Charges

The former finance manager of a General Motors dealership in Harlan, Ky., and his wife face theft and identity-theft charges in Harlan County Circuit Court this week for allegedly using customer names and personal data to obtain loans for cars he bought and resold for profit, according to the Kentuc
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Ethical F&I Department · 1Y ago

Rewriting the Rules of Credit

In his new book, A Call for Judgment: Sensible Finance for a Dynamic Economy, economist and Tufts University professor Amar Bhidé laments a banking system that bases decisions on complex algorithms rather than good old-fashioned loan reviews, a practice that has greatly choked off financing to small
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Ethical F&I Department · 1Y ago

Risk Based Pricing Webinar

RouteOne has a free Risk-Based Pricing webinar that in my opinion is worth a look. Here is a link to register:   http://www.routeonecompliance.com/index.htmlP.S. I am not affiliated in any way with RouteOne nor are they paying me for this endorsement. If they would like to... hint hint... send an em
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Ethical F&I Department · 1Y ago

Risk Based Pricing Rule - Further Clarification

Some of my dealer friends are thinking that compliance with this rule will be harder than it's going to be. Let's look at it closer:Starting Jan 1st 2011, you will just have to give consumers a new notice, called a Risk Based Pricing Notice.The Government means to protect the consumers who, because
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Ethical F&I Department · 1Y ago

Risk Based Pricing Rule

As the Risk Based Pricing Rule goes into effect Jan 1st 2011, how many of you already have a negative view against it? More government regulation inflicted upon automobile dealers. More of our taxpayer dollars spent on a useless and confusing program What is the Risk Based Pricing Rule and how is th
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