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Healthcare IT Strategy · 2W ago

EHR–“Our Lady of Perpetual Implementations”

“There is no use trying,” said Alice; “one can’t believe impossible things.” “I dare say you haven’t had much practice,” said the Queen. “When I was your age, I always did it for half an hour a day. Why, sometimes I’ve believed as many as six impossible things before breakfast.” There are a number o
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Healthcare IT Strategy · 2W ago

EHR’s 5 stages of grief

Being a blogger is not too dissimilar to being a failure’s biographer.  Unless you simply repeat the ideas of your contemporaries, good blogging requires a certain avidity to oppugn those who revel in the notion that theirs was the only good idea.  To me, their Sang-froid calmness has all the appeal
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Healthcare IT Strategy · 1M ago

What then is EHR?

An hour and twenty minutes on the train to Washington. The young woman behind me: “And she was like…” “And I was like…” “And they were like…” “And she was like…” Ninety long minutes.  She never got off the train, and in a way I feel responsible. I locked her in the bathroom…She kept right [...]
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Healthcare IT Strategy · 1M ago

Patient Experience Management is abi-normal

I remember the first time I entered their home I was taken aback by the clutter.  Wet leaves and small branches were strewn across the floors and furniture. Black, Hefty trash bags stood against the walls filled with last year’s leaves. Dozens of bright orange buckets from Home Depot sat beneath the
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Healthcare IT Strategy · 2M ago

EHR’s: COWs, WOWs, and Flashlights

Timing is everything. In the case of EHR, timing, Apple’s timing for bringing the iPad to market, was three to five years too late.  That is why hospitals spent millions on hard-wiring computers into patients’ rooms and nurses’ stations.  Would’a, could’a, should’a gone wireless.  But no one knew. 
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Healthcare IT Strategy · 2M ago

Healthcare IT: Shave the Cat

As I was going up the stair, I met a man who wasn’t there. He wasn’t there again today…I think, I think, he’d gone away. This particular fellow happened to be a CIO.  Now, before you throw tomatoes at your monitor, he was atypical; I hope. We were talking about the various healthcare initiatives tha
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Healthcare IT Strategy · 2M ago

We are hiring

business systems design…write me…designers, researchers, business development, PMO… lnkd.in/rf_3Fu
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Healthcare IT Strategy · 2M ago

ICD-10′s Hidden Cost

The characters on the train into Philadelphia, while never dull, were more interesting than usual this morning.  The woman across the aisle from me wore her hair in a style that could be described best as resembling a termite mound.  The ride felt so much like bumper cars that I was tempted to ask t
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Healthcare IT Strategy · 2M ago

How to push the EHR into the cloud

For those wondering if the fact that I have not written recently is a result of me having mellowed or having found the world more to my liking, not true.  I have been busy earning minus points as I tried to get it sorted in those wide open spaces of my mind.  It is difficult [...]
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Healthcare IT Strategy · 2M ago

What EHR users really want

I just read an article in the Harvard Business Review about the notion of what Henry Ford would have said if he were asked what people wanted.  The oft-quoted response was “Faster horses.” At one point Ford had two-thirds of the market.  A few years later Ford’s share had dropped to fifteen percent.
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