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Improve My Business Now · 3d ago

7 Intelligences - make it work for you

If you’re not familiar with Howard Gardner’s Theory of Multiple Intelligences, you may want to click on the link for more info if this short description isn’t enough for you.  Gardner theorized that there are at least 7 different intelligences that we may possess, and that this intelligence explains
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Improve My Business Now · 1W ago

and now… the REST of the story

If you’re old enough to remember the Paul Harvey radio show, the title of this post may be familiar… I wanted to update you on the many ‘dangling chads’ from my previous blog posts, and give you the good, the bad, and the ugly (another old reference) - seems to be my day for them (and [...]
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Improve My Business Now · 3W ago

Process Variation - does conformity stifle creativity?

As a process improvement professional, I work with companies to standardize and streamline their processes.  We usually consider having everyone doing the same thing, the same way, to be a good thing.  But as this Muppet video shows, the ‘cost’ of that may be stifling the creative soloist in the gro
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Improve My Business Now · 1M ago

Thoughts from the UK, part 3 - should I complain, and be thought of as the “ugly American”?

For our trip to Scotland, we stayed in a variety of hotels while there - some in a big city, some near a university, one night at the airport, etc.  The night before the interview at the university, we stayed about 30 minutes away (the closest we could find since it was a weekend and [...]
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Improve My Business Now · 1M ago

Thoughts from the UK part 2 - quickly adapting to change

While traveling in Scotland, we rented a manual car.  It’s not our first time in the UK, so I’m somewhat familiar with driving on the ‘other’ side of the road, and we drive a standard / manual at home, but still… I have to be able to quickly adapt in a different situation.   Shifting [...]
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Improve My Business Now · 1M ago

Thoughts from the UK Part 1 - ease for the company, or the customer?

While traveling in Scotland recently, I had the opportunity to observe how different cultures and norms of English-speaking companies affect the way they do business.  I was fascinated to observe that, although we were all speaking “english” that we still had some troubles communicating (other than
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Improve My Business Now · 4M ago

Eliminating road traffic - a guest post

McDonald Consulting Group recently hosted students from Texas State University’s Job Shadowing program.  Here is a guest post from one of our interns, Osvaldo Hernandez - and the reason he was late this morning! ———————– Unfortunately this morning, I and surely countless other first timers travelin
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Improve My Business Now · 4M ago

5 reasons delegation fails

From Ron Edmonson, here are 5 reasons that delegation fails - enjoy! 5 reasons delegation often fails: There was no accountability provided in the delegation process. When someone receives a project, they need to be given a timeline for completion. They need a system of follow up, measures of accomp
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Improve My Business Now · 4M ago

Welcome to the 21st century, you Neanderthal

background:  It’s 1979.  I’m sharing an office, and a phone, with a co-worker.  A vendor calls up for my office mate, Gary, who’s not in.  I say that he’s not there, and ask if I can take a message.  The caller asks where he is, and when he’ll be back.  I say I don’t know [...]
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Improve My Business Now · 5M ago

How to escape from e-mail hell

Many folks complain about how e-mail takes up all of their time - it interrupts them, prevents them from getting concentrated work complete, and sucks up all their time. I used to be no different - until I got fed up with being in e-mail hell, and figured out a way to get out of it. [...]
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