Mattison Avenue

How can the CEO Use Revenue Assurance? Hi, this is Rob Mattison, the president of GRAPA, the Global Revenue Assurance Professionals Association. This week, we will be presenting the next edition in our series “The Beginners Guide to Revenue Assurance”. In our previous presentations, we covered some

In this, our second session in the “beginners guide to revenue assurance” series, we will tackle one of the biggest and most pressing questions that managers have when it comes to revenue assurance: “Why should the manager choose to use revenue assurance at all?” As we have already established, the

What is revenue assurance? What kind of question is that to ask? Especially, what kind of question is that to have as a topic for a blog? In recent months, GRAPA and Revenue Assurance as a whole, has been getting some pretty exciting press coverage. It seems that Revenue Assurance (as promoted by GR

The big news this summer has been the release of the last Harry Potter movie. I am not ashamed to admit, that I too, fell in love with Harry Potter and the magical world of Hogwarts. It wasn’t hard for that to happen. I have always been a huge fan of science fiction and sword [...]

Yo Ho, Yo Ho, The Pirate’s Life for me! Who among us can resist the attraction, excitement and glory of the pirate’s life? Amusement parks, kids’ shows and even the movies glamorize the life of the swashbuckling buccaneer. Indeed, there are some very attractive things about the “pirate’s life”. Sail

As the president of GRAPA, I’d like to tell you about one of the three new and exciting training and certification programs being launched in 2011. The Program is called “Revenue Assurance Foundations.”  I hope that you come to believe, as I do, that this will be the best, most effective, career bui

Well, another year has come and gone, and as revenue assurance professionals, I think it appropriate at the beginning of 2011, that we ask the same question that my grand kids were pestering  me with this past week. The question is, as Revenue Assurance Professionals…are we there yet? When you take

I love Karate movies. Like many people, my memory of Ninja, Kung Fu, Karate and Taekwondo movies goes back for decades. When I was growing up, it was Bruce Lee in “Enter the Dragon”, and most recently my current favorite is Jackie Chan. Who wouldn’t love to be a Ninja, flying through the air breakin

Batman, Superman, Aquaman or The Flash: What Kind of Revenue Assurance Hero do You Want to Be? During our annual Cape Town Revenue Assurance and Fraud Management certification event, we enjoyed the company of participants from across Africa.  Participants included people from MTN, Vodacom, Zain, Net