The Rise and Fall of Customer Service in America
America needs a reality check. If you own a small business, you don’t exist without customers. That’s business in its simplest terms. The formula goes something like this: small business – customers = out of business. It’s pretty simple; you don’t have to be Plato or Socrates to understand the formula. Unfortunately, employees of small businesses don’t understand the formula. Without customers the business will fold which means employees are out of jobs. Again, it’s a pretty simple concept to understand. So, why don’t small business owners and employees get it? Providing horrible customer service is

Set Up Employees for Success
Employers can set employees up for failure or success. Choosing to do the latter will motivate employees to do their best and go above and beyond the call of duty. When you don’t set employees up for success, you hurt the bottom line. The company’s profitability could plummet because employees will not be motivated to make sales calls or contribute to the comp

What to Expect before You Become Pregnant
Many women decide to have a child or start a family without realizing the consequences and responsibilities. A child is a huge responsibility and a joy at the same time. If you’re not prepared for significant life changes, you may want to reconsider having a baby When you decide to become pregnant, make sure you know what to expect. Your life will never be the same once you have a baby. If you think you’re ready, you may want to think twice about it. Responsibility Having a baby is a huge responsibility. You’ll provide your baby with food, clothing, and shelter along with medical attention and eventually an e

How Women Use Twitter to Degrade Themselves
Social media has taken the world by storm. Almost everyone is on Facebook, LinkedIn, MySpace, and a few other sites. Twitter has definitely made a name for itself in the social media area. But, you’d be surprised at what people post on Twitter. It’s not all clean and informative. You find women posting links to their nude or semi-nude photos. This is degrading to women. What is Twitter doing about it? Not a thing. Most people use Twitter to promote their artistry or business. They look for genuine Twitter followers who will add value to their business and vice versa. They don’t want to wake up, log into Twitter, and find a bunch of li

Women Don’t Settle for Less
I enrolled SWIHA’s (Southwest Institute of Healing Arts) Life Coaching program and joined their online community. I received this from one of my “friends” so I thought I would share it with all of you. “A comedian friend of mine sent this to me a few days. It is an actual email she received from a fan of hers – this is a supposed email asking her out on a date –