It's a Small World Labs Platform, After All - Small World Labs Reconfigures Product Line
One of the smaller companies we follow, Small World Labs hasn't let its size deter it from landing some large clients, which include the American Heart Association, the Dallas Morning News, Office Depot, and Scottrade (see screen shot below). Over 150 other organizations across equally diverse industry segments also use its SaaS platform to support internal and/or external communities. The company had has a good 2009 so far the year

Leverage Software Continues to Gain Traction with CommunityConnect Platform
This year has been a good one for Leverage Software. While the company didn’t land quite as many customers as in its gangbusters second half of 2008, its 52 new clients from 1H 2009 represent another solid couple of quarters. Leverage’s revenue percentage from services (versus that from software licensing) has increased steadily over the past year. The majority of Leverage’s revenue still comes from the licensing of its SaaS platfor

Telligent Rebrands and Aims at "Platform" Status
Telligent Systems posted strong results during the first half of this year, landing about 200 new customers. This was particularly notable, as it came during a transitional period for the five-year old company. This past February, Telligent went through a 12 percent reduction in force; in May, it brought on board a new CEO; and in May, it rebranded its product line, including its flagship product, Community Server.The May change in leadership sa

Awareness Supports 8 Social Media Use Cases with its Best Practice Communities
Awareness has had a good run so far in 2009, driven by healthy influx of new customers. The company has been adapting its go-to-market strategy, looking to rely more heavily on partnerships—largely with marketing and advertising agencies—to identify business opportunities. That’s a distribution channel used successfully by many of Awareness’s competitors, but it remains to be seen if agencies can drive enough new business when they ar

Despite Challenges, LiveWorld Remains a Leader in Social Media for Major Brands
LiveWorld (OTC Pink Sheets: LVWD.PK) is the only publicly traded company on our watch list. So far, 2009 has been mixed for the San Jose-based business. At $2.6 million, its Q1 2009 revenue was down about 13 percent compared to that of the previous year. Q2 2009 revenue was only on the order of $2.2 million. But the company reports being cash-flow positive even amidst these declining revenues, no doubt due in part to last year’s reduction in force (only about 2 perc