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Is Technology Ticking Your Customers Off?
| So I just walked into a United Red Carpet lounge and watched while a gentleman next me handed the customer service representative his Member card. She took one look at it and said, “Sorry, we...more |
Ask For and Give LinkedIn Recommendations
| While giving a presentation on social media at Margie Dana’s (@margiedana) 4th Annual Print Buyers Conference, I stressed the importance of asking for Recommendations via LinkedIn. One gentleman ra...more |
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