Not everyone’s on the bandwagon – yet
I pulled up at home for lunch yesterday and was greeted by a familiar friend of sorts. At the stop of the steps to the porch sat the new edition of the local printed telephone books (in a biodegradable plastic bag – of course). There are many that wonder why these books don’t go the way of the dinosaur since

Engaging hotel guests via social media – why not?!
While I was in Nashville, I spent the Friday night at the new Hilton Garden Inn in Cool Springs (so new that it was barely open two weeks when I checked in). The room was comfortable, the front desk was extremely helpful and the breakfast attendants talked me into a full breakf

The benefits of community – offline
What memories do you have etched into your mind from a conference? This photo is from my second Main Streets Conference in New Orleans in 2006 after some friends and I finished having some lunch at 

A window on the neighborhood
Despite the popularity of WiFi hotspots and social networks, there’s still something comforting about seeing a bulletin board covered in notices, business cards and concert posters in a local gathering place. After listening to a lecture by fellow New Yorker (and consultant) 

Being an attendee… from home
I’d really wanted to attend this year’s